/ TransIP support
How can we help you?
/ Knowledge Base
You can find the answers to frequently asked questions in our Knowledge Base.
/ Our specialists
Our specialists are not able to access your services directly and therefore will not configure these for you.
If you are not a TransIP customer and you would like to inquire about our services, please leave a message at sales@transip.eu and you will receive a response on that same day.
Monday to Friday
On weekdays our specialists are standing by between 8:00am - 00:00am.
You'll receive an answer within 60 minutes.
Saturday, Sunday, and holidays
In the weekends and on holidays our specialists are standing by between 9:00am - 7:00pm.
You'll receive an answer within 60 minutes.
/ Address
© OpenStreetMap contributors. This data is available under the Open Database License.
Kantoor TransIP
Vondellaan 47
2332 AA Leiden
CoC: 24345899 (Leiden)
VAT number: NL812334966B01
Reporting abuse
Are you receiving spam that originates from our network?
Let us know by sending a message to abuse@transip.eu.
Reporting a network failure
In case of a network failure, please notify us by phone at +31-715241919.
Please read our terms for reporting a network failure.
Complaints
In case our services are not satisfactory, you could file an official complaint.
We will investigate the issue internally and follow up on your complaint on the following workday to find a fitting solution.