This article explains how to configure your email address at TransIP using Outlook for Office 365.
If you're not sure which version of Outlook you're using, visit Microsoft's page 'What version of Outlook do I have?'.
To use email with our Web Hosting and Email Only services, your domain name needs to use the correct DNS records.
If your domain name uses the TransIP settings, we will automatically take care of the DNS for you. If you want to configure the DNS yourself, make sure to add the MX, TXT and CNAME records for your Web Hosting or Email Only service.
- The article 'The DNS settings of my Web Hosting' shows you which DNS records you need to add.
- The article 'Entering DNS records and nameservers via the control panel' shows you how to add these DNS records.
Configuring your email address in Outlook for Office 365
Inside Outlook, head over to 'File' in the top left corner. Next, click 'Add account' to start the configuration of your email address in Outlook for Office 365.
Enter your email address and click 'Advanced options'.
Check the box next to 'Let me set up my account manually' and click 'Connect'.
- IMAP or POP3?
In our example we're using the IMAP protocol to set up the email account. This protocol is widely used as it leaves a copy of an email on the email server. This allows you to set up and use your email address in different email clients simultaneously.
The other option is the somewhat outdated POP3 protocol. When using POP3, email will be downloaded directly from the mail server, without leaving a copy. Although some email clients allow you to leave a copy on the mail server when using POP3, this protocol mostly forces you to use one email client.
Read the article 'The difference between IMAP and POP3' for more information.
If you still want to set up your email account using the POP3 protocol, use the POP3 settings supplied in the article 'The email settings at TransIP'.
If you're immediately asked for your password after selecting IMAP in Step 3, then your domain name uses the TransIP settings. The TransIP settings contain a DNS record that lets Outlook request the required settings automatically. If you're asked for your password, head over to Step 5.
If you need to enter additional information for your email address, then your domain name does not use the TransIP settings.
Enter the information as shown below.
- Server: imap.transip.email
- Port: 993
- Encryption method: SSL/TLS
- Server: smtp.transip.email
- Port: 465
- Encryption method: SSL/TLS
Once you've entered these settings, click 'Next'.
Enter the password of your email address and click 'Connect'.
Can't remember your password? Use the steps in the article 'Changing the password of your email address' to set a new one.
Your email address has now been succesfully configured in Outlook for Office 365.
Click 'Done' to start using your email address in Outlook right away!
Did you enter all settings correctly, but receive an error after clicking 'Connect'? You can manually configure all the advanced settings in Outlook for Office 365 to make sure everything is added correctly. Read the article 'Configuring your email address manually in Outlook for Office 365' for a step by step turorial.
In this article we've explained how to set up your email address in Outlook for Office 365.
If you have any questions regarding this article, please contact our support team. You can reach them using the 'Contact us' button below or via the 'Contact' button inside your control panel.
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