On request, we can close your account as long as it does not contain any active services or outstanding invoices. In addition, due to the chargeback period, the latest paid invoice needs to be at least sixty days old.

If this is the case, it is important to send a message to our support department via your control panel. They will arrange the closing of the account.

You can reach our support department via the 'Contact' tab in your control panel or by using the 'Contact us' button at the bottom of this page.