Note: Managing your email add-ons in your control panel is only possible for new packages ordered after 03-12-2025. All other packages will be migrated to support the new features in the upcoming months.
In this article, we explain how you can detach your email add-ons and assign them to another mailbox. This way, you can manage your email add-ons flexibly and have the freedom to assign them to whichever mailbox needs it at the time.
Is your mailbox getting full and do you want to increase its size? Then follow the steps in the article ‘I want to increase the size of my mailbox’ which explains how to add a storage add-on.
Unassign an add-on and assign it to another mailbox
Step 1
Go to the control panel and click on 'Email hosting' in the left menu. Then click on your domain name under 'Products'.
Step 2
Click ‘Add-ons’ at the top, In the overview, you can see which add-ons you have and to which mailbox they are assigned.
Here, you can unassign add-ons from a mailbox or assign them to a mailbox using the buttons on the right. An add-on must first be unassigned before it can be assigned to another mailbox.
As soon as you click the ‘Assign’ button, a new screen will open where you can select the mailbox you want to link the add-on to.
Step 3
Select the correct mailbox in the menu and then click ‘Assign’ to confirm.
