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My domain shows the status 'Redemption Period’ or 'Registrar Hold' in WHOIS, what does that mean?

A domain will be put into Quarantaine or Redemption Period status when the domain was active but has been recently cancelled.

The RedemptionPeriod is a period of time which has been set by the registry in which only the Holder of the domain can retrieve this domain. Seeing that this process is not automated, and there are costs involved with the registry, we are obliged to charge a significant fee for the reactivation of the domain. Below, you will find a summary of the re-activation costs per extension:

  • For .nl, .be domains who were registered at TransIP:
  • For nl, .be domains who were registered at another provider:
  • For .eu domains:
  • For .com, .net, .info, .org, .biz domains (only possible if they were registered at TransIP):
  • For all other extension the costs can vary. Contact our support through the control panel for more information.

If you decide you would like us to reactivate the domain for you, we need your approval for the costs of the reactivation. Furthermore we require certain documents that prove you are the official domain holder or that you are authorized to act on behalf of the domain holder. The registry can always ask us for these documents, and we need to be able to provide these documents.

Needed documents:

  • In the case that the domain was registered to a individual, a Copy ID will suffice.
  • In the case that the domain was registered to a company, a Copy of Chamber of Commerce Commercial Register extract, not older than 3 months.
  • Copy ID for the authorized person registered in the copy of Chamber of Commerce Commercial Register extract.

In the case that you are not the domain holder, but you are authorized to act on his/her behalf:

  • Document that states that the official domain holder authorizes you to act on his/her behalf.
  • Copy ID of the owner of the TransIP account that the domain was active in.

You can send these documents to our support through the control panel. As soon as we receive the needed documents we can reactivate the domain for you.

The alternative to reactivation is simply to wait until the domain is no longer in Quarantine and is free for registration again.

For .nl domains you can see when the domain will be free for registration again by doing a WHOIS search at (the .nl registry).

For other extensions this is, in most cases, not possible. However, the quarantine period will almost always last ±35 days. After these ±35 days the domain will once again be free for registration.

Keep in mind that you will then be at risk of losing the domain to someone who registers the domain faster than you.

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