When you are using a BladeVPS at TransIP you can always use our mail service free of charge. With this service you will always have the possibility to use our mail services after a one-time configuration on your BladeVPS. When using our mailservice you will no longer have to worry about mails being delivered in the spamfolder due to incorrect reverse DNS or SPF-records, or because a blacklist is blocking mails from your IP-address.
To successfully set this up you will need to perform some configuration changes on your VPS to make sure your VPS and domains are properly authenticated for the use of our platform.Which information do I need to start using this?
- Your username and password. These will be visible during the configuration within our control panel, but you can always look these up via 'Manage Your Mail Service' > 'Username & Password'.
- The SPF-record (TXT) that is needed to allow our mailservers to send mail for your domain(s). If you have already set-up a SPF-record for a domain, adding "include:_spf.transip.email" to your current record is enough. If you don't have any SPF-record set up yet, you can add "@ 5Min TXT "v=spf1 include:_spf.transip.email ~all" to the DNS of the nameservers you are using. Should you have missed this record during the initial configuration, you can always view this in the control panel via 'Manage domain names' > 'My desired domain name is not listed' > 'Continue'.
- The TXT-record in which your authentication hash can be found. This will need to be added to the DNS-records of every domain you want to use for mailing. Should you have missed this record during the initial configuration, you can always view this in the control panel via 'Manage domain names' > 'My desired domain name is not listed' > 'Continue'.
- The DKIM-records which serve as an additional layer of verification for sending mail via our mail platform. DKIM-record can be seen as a sort of key where the public part (in the DNS-record) has to mach the private record that the mail server sends itself. Should you have missed this record during the initial configuration, you can always view this in the control panel via 'Manage domain names' > 'My desired domain name is not listed' > 'Continue'.
How do I configure my BladeVPS for using the mail service?
How you configure your MTA (mail transfer agent) is depending on the specific MTA you are using. The most commonly MTA's are Postfix and Exim, which are also used by most web control panel such as DirectAdmin, Plesk and cPanel.
Within your control panel you can always start the configurator which will take you through all steps necessary to configure the mail service on your BladeVPS. This configurator can be found via 'BladeVPS' > select your VPS > 'Manage your mail service' > 'Configure VPS'.
We currently have a guide for the following MTA's:
Is your MTA not listed above?
Then you could consult the (online) documentation of this particular mail transfer agent. Look for the section related to external relay-services and make sure 'vps.transip.email' is set as the relayserver (via port 587). The second thing that always needs to be done is making sure your username and password are included when trying to connect to our mail service.