How do I enable the outgoing mailports on my VPS?
With the launch of our mailcluster (carefree mailing) we have disabled the outgoing mail ports (25, 465 & 587) by default. More information regarding the specifics can be found here.
With the launch of our mailcluster (carefree mailing) we have disabled the outgoing mail ports (25, 465 & 587) by default. More information regarding the specifics can be found here.
HA-IP Pro is a load balancer with automatic failover functionality.
By using reverse DNS (also known as rDNS or PTR record) you link an IP address to a domain name
This article helps you investigate problems on your VPS by providing troubleshooting steps and also listing the information our support department needs to help with problems.
Big Storage allows you to add an extra disk with considerable storage capacity to your VPS. This is for example useful for data storage such as media files or back-ups. Read more...
First make sure that Remote Desktop connections are enabled on the BladeVPS. Follow the steps in the article below to check and/or change the RDP settings on the server.
HA-IP is a ‘highly-available’ IPv4- and IPv6 address that allows you to forward TCP-traffic to a single BladeVPS. As this IP-address is located ‘outside’ of your VPS(es), you can always refer this address to any VPS of choice. When, for instance, your VPS has to go down because of temporary maintenance...
HA-IP is a ‘highly-available’ IPv4 and IPv6 address that allows you to forward TCP traffic to a single BladeVPS. Besides TCP traffic also offers the option for three other modes which can be used for forwarding traffic.
In our DirectAdmin tutorial series, we explain how you start using a VPS with DirectAdmin. This not only includes hosting your website and email but also how you can safely set up and update your VPS.
In this article we'll show how to set up the security of a DirectAdmin VPS.
Our pre-installed version of DirectAdmin comes with CentOS as the underlying operating system. By default, CentOS 7 makes use of older versions of software (though with recent security updates) because it prefers stability over new features.
Before you can use your domain within DirectAdmin, your domain has to be linked to your VPS. To do this, you refer your domain to your VPS in your DNS settings and configure your domain in DirectAdmin.
In this chapter, we show you how to upload your website to your VPS. To upload your site, you can use FTPS or the DirectAdmin File Manager. We prefer FTPS since the DirectAdmin File Manager does not offer an easy option to upload files in bulk.
This tutorial covers the aspects of using e-mail in DirectAdmin (reverse DNS, creating an email address, SSL, webmail, etc).
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In our Plesk tutorial series we explain how to get started with a VPS which uses Plesk. This tutorial series not only includes hosting your website and e-mail, but also how you can safely set up and update your VPS.
In our cPanel tutorial series, we explain how you start using a VPS with cPanel & WHM.
When using CentOS 6.x or 7.x on your VPS, or when using our pre-installed images of DirectAdmin, Plesk or cPanel (which also use CentOS), you will have an older version of PHP active by default (with the latest security-updates being backported). This is because CentOS prefers stability over new features, but some (popul...
When your VPS turns out to be sending unwanted 'spam' to one or more recipients, you are likely to receive an 'abuse report' from a one of these recipients (or forwarded by us). These notifications will usually also contain the headers of these mails which can be used to determine the source of the spam. In th...
When you are using a BladeVPS at TransIP you can always use our mail service free of charge. With this service you will always have the possibility to use our mail services after a one-time configuration on your BladeVPS.
With the introduction of our mail service (which every BladeVPS user can use free of charge) there have also been other measures implemented to reduce the amount of spam being send from our network. A part of this is the default blockade of the outgoing mail ports 25 (SMTP), 465 (SSL) and 587 (TLS) for every new VPS. Unfortun...
This article explains steps you can take when you receive an abuse report for your VPS, to solve the problem that lead to the abuse report.
In this article we show how you can secure your Plesk server.
In this tutorial we explain various aspects of updating Plesk.
In this tutorial we show how to add (sub) domains and aliases in Plesk.
In this chapter we show you how to upload your website to your VPS. To upload your site, you can either use FTPS or the Plesk File Manager.
This tutorial demonstrates the ins and outs of starting with email in Plesk.
Our VPS platform automatically protects you against larger DDoS attacks
Our datacenter has a number of different certifications which can also be found on the website of our datacenter: https://www.northcdatacenters.com/en/northc-datacenters/delft/ https://www.northcdatacenters.com/en/northc-datacenters/amsterdam/ Below an overview of all the current certificates (at the time of writing...
While it is always possible to upgrade your VPS to a larger package, it's currently not technically possible to downgrade your VPS to a smaller package. This is due to the fact that when downgrading the package, the disk space would also be decreased. Because all data on your VPS is spread out across the available disk sp...
Tutorial on how to extend a partition in Linux.
In the control panel you can see graphs displaying the average CPU usage of your VPS. Our monitoring systems check CPU usage every 5 minutes on the hyper-visor (the software in which your VPS is running) and therefore these graphs only display an average instead of real-time values. The graphs display a value of 100% for ...
Our VPS mail service (also known as 'carefree mailing') is a service meant to make sure your e-mails are spam-free and guaranteed delivered as easy as possible. How you can start using this on your BladeVPS can be found here. Read more...
In this article we explain the terms FTP, FTPS and SFTP.
In this article, we provide a guide for the installation process of Debian 9.
In this article, we provide a guide for the installation process of CentOS 7.
You can test the connection speed of your VPS by downloading a test file from our website. You can use any of the following test files:
Read this article for more information on the processing time of services ordered at TransIP.
We do NOT offer a standalone SMTP (relay-)server which can be used by your VPS without any form of authentication. We did offer such a service in the past (smtp.transip.eu), but because it was frequently misused for sending spam we had to suspend this service. It's IP were often blacklisted which caused issues for all other user...
The TCP-connections to your servers are made from sms-monitor.transip.eu (95.170.78.114). You should grant this IP address access in your firewall settings if you want to monitor services that are behind a firewall. Besides that, we are currently also testing a new sms-monitoring systeem from 87.253.155.96/27. Checks from thi...
Our default 'pre installed' version of DirectAdmin always comes with CentOS 7.x as the underlying OS. When using your own license or using a 'DirectAdmin lifetime license' you can use this on the following operation systems our VPS-platform offers: CentOS: 6.x, 7.x, 8.x FreeBSD: 11.x, 12.x Debian: 8.x, ...
You can inform search engines that your site should not be indexed by uploading a robots.txt file. The file can be uploaded to the www directory via FTP and should have the following content: User agent: * Disallow: / You can also exclude certain directories or search engines via this file. For more information abo...
We monitor our network 24 hours a day, 365 days a year. In case our services are unavailable, there is always a dedicated standby employee available, who is directly notified by our monitoring system. Our standby employee will resolve this issue as soon as possible. We will always keep you informed by sending an email to the ...
This error means that a computer has attempted to deliver e-mail without a correct reverse DNS. Due to the large quantity of spam messages, it has regrettably proven necessary to refuse invalidly configured e-mails mail servers. Your system manager can rectify this by setting a correct reverse DNS for your e-mail server. ...
E-mails that are being sent are carefully screened by parties such as Hotmail and Gmail. In order to prevent your e-mail to be marked as a spam or as 'unwanted', you can check the following settings for your domain / e-mail address or VPS.
Make advanced simple. Use the API to automatically manage your services at TransIP.
No restrictions are placed on the use of our API. However, we do have a Fair Use Policy for our API. Normal use is allowed. Abusive use and for example the executing of 'dropcatching' is not allowed. These might negatively influence our server performance. Abuse of the API might lead to an API block.
Almost all services offered by TransIP have support voor IPv6. For your domains you can translate an IPv6 address to a domain-name using an AAAA-record. Our webhosting services and VPS services use IPv6 by default if your internet connection supports it.
The IP in IP address stands for Internet Protocol. It is a technique used to computers in a network to communicate with each other. The most common application is the internet.
VPS is an abbreviation for Virtual Private Server. A VPS is a physical server, which is divided into smaller virtual servers. With a VPS you have complete control over your own server. Enjoy the freedom of managing your very own server. Choose your own OS and install any software you want. You can keep your software up-to-date a...
Your VPS is supplied unmanaged and without a Control Panel. This allows you the freedom to choose your operating system and server configuration. We currently offer the following operating systems for your VPS: Archlinux CentOS 6 & 7 Debian FreeBSD Gentoo Linux OpenBSD Ubuntu Fedora CoreO...
Do you want to use an operating system on your VPS that we do not (yet) support? In that case you can submit your suggestion via your control panel. We will then examine the possibility of offering this operating system in the future and give a prioritory based on the number of requests. To guarantee that your services a...
RAM (Random Access Memory) is the 'work memory' expressed in gigabytes (GB) included with your VPS. RAM is used for (temporarily) storing (processor) data and as such plays a key role in the performance of applications on your server. The maxim available RAM on a TransIP VPS is 64GB.
The CPU is the "Central Processing Unit" of your VPS, which performs all necessary calculations. A CPU core is a processing unit which reads in instructions to perform specific actions.
You can easily configure monitoring for your VPS via your control panel. You can create a new monitor on your VPS by logging into your control panel and clicking 'BladeVPS' > 'TCP Monitoring'.
Our BladeVPS services offer our customers the option to create a snapshot. What is a snapshot? Read more here.
The console is a NoVNC connection to the operating system used by your VPS. This is not an SSH connection, although the console has a similar 'command line interface' as when using a Linux or BSD based operating system. You can login on the console via the control panel. To do so go to the tab 'BladeVPS' and ...
You can restart your VPS from your control panel and from your OS itself. Always save your work first before doing so. This article shows you how restarting the VPS works.
When exceeding the monthly amount of data traffic that is included with your VPS package, you will be billed additional costs on your invoice.
You can always upgrade your VPS to a larger package. With this upgrade, all your data and settings are saved. You can start the upgrade from the control panel by following the steps below.
At TransIP you have the freedom to choose an Operating System that you want to use on your server. Should you skip this step during the initial purchase, you can always do this at a later date.
Cause: unstable connection between Storage- and Bladeserver. Result: root filesystem readonly and DMA time-outs. VPS is practically unreachable but still reachable through the terminal in your control panel. Fix: force the file system to not enable readonly mode. This can be done in the file /etc/fstab By default (dep...
What is DirectAdmin? In this article we explain Direct Admin's function as well as its access levels.
Your CentOS and DirectAdmin installation can be updated separately from each other. Beware: We advise you to always create a snapshot before you update your VPS and software.
After upgrading your VPS, or adding an SSD add-on, you can use the guides in this article to expand your existing partition or create new partitions.
Before you can utilize new disk space, the space needs to be allocated to a new partition. In this FAQ you find a six step explanation to guide you through the process of creating a partition on your BladeVPS. Note: unless mentioned, a command is always followed by an enter. Read more...
When upgrading your disk space (either by AddOn or complete upgrade), or you still have unpartitioned space available, you can use this to create a new partition. Please note! Knowledge of FreeBSD is required to successfully create a partition. Specific know-how of editing files is required if you want to automatically boo...
Before you can utilize new disk space a new partition needs to be created. In this FAQ we will present a six step explanation to guide you through the process of creating a partition for your BladeVPS. Note: If not mentioned, a command is always followed by an enter. Read more...
This FAQ explains how to create additional partitions for OpenBSD. Some experience with OpenBSD is required to succesfully add a partitions. Specific knowledge of file editing is required to configure the VPS to automatically boot the partition.Note: If not mentioned, a command is always followed by an enter. First you will ha...
To share local media and printers with Remote Desktop please follow these steps: Select Options in the Remote Desktop Connection dialog box. Select the Local Resources tab. Select Printers in the Local Devices box. Select Connect.
When expanding the disk space of your VPS, you will first need to add this extra disk space to a partition in order for your OS to be able to use this disk space. After upgrading your VPS or after ordering a SSD AddOn you will not immediately see this extra space within Windows Server. Please note! Always make a snapshot befo...
You can add a partition in Windows Server 2008 R2 by following these steps: Click 'Start' then 'Administrative Tools' and 'Computer Management’. Go to 'Disk Management’. Check to see if there's free disk space available. Right-click on the 'Unallocated' space and Select...
Microsoft has created a comparison sheet that compares all Windows Server 2008 R2 editions. You can download the sheet via the following link: Windows Server 2008 R2 Edition Comparison by Server Role
Once you have added your VPSs to a Private Network, you will first have to set up internal IP addresses before you can make full use of them. Read more...
After updating Plesk Panel you might experience problems with adding websites, users, webspace and other modules and rules. Most of the times (but not always) you will receive an error message stating: httpd: Syntax error on line 221 of /etc/httpd/conf/httpd.conf: Syntax error on line 5 of /etc/httpd/conf.d/zz010_psa_httpd....
By locking your VPS you can protect it against actions that might have (temporary) unwanted consequences. It does not protect against actions initiated from your OS.
In this FAQ-article we will explain how you can disable open DNS resolvers in Windows Server and Linux. Windows Server Once you are logged in to the server you will need to open the 'DNS manager'. Right-click on the prefered DNS server and select ' Properties'. Next select the 'Advanced' tab. Check the 'Disable recursion'...
In this Knowledge Base article we will explain how to protect your NTP server.
To set up a load balancer or external firewall to use with your VPS-es you can choose to install pfSense on a VPS. Below you find the steps to set up pfSense: Install pfSense on a separate VPS in the control panel through the option 'Reinstall VPS' by clicking the cogwheel on the page 'BladeVPS'. Choos...
This article explains how to protect your SNMP server against abuse.
Article explaining which content you're allowed to host on our VPS platform.
This article shows where you can find our documentation for various OSs when installing an SSL certificate on your VPS
Navigate to the VPS tab in your control panel and select Your VPS > Big Storage. On this page you can order new disk space for your VPS using the Order Big Storage button. You can determine the size of your Big Storage by pressing the '-' and '+' symbols and complete your order. Read more...
Procedure for growing a Big Storage partition on a Windows VPS
Read this article to learn more about the Notice and Takedown procedure at TransIP.
This article explains what phishing is, and how to prevent becoming a victim of phishing.
Order When you have Big Storage active you can order off-site backups in your control panel through BladeVPS > Big Storage > Offsite Back-up. Back-ups will be made every 4 hours. Beware that the first back-up will be available after 4 hours. Restore On the Big Storage page choose the backup from the dropdown menu which you ...
This article demonstrates how to implement SSL in Windows IIS.
After you have chosen to install CoreOS the installation of the OS will be started on your VPS through PXE. When a login prompt is shown in your console (under 'VPS') you can login over SSH as user core to execute the following commands: wget http://pxe.frontend.transip.nl/cloud-config.yml sudo coreos-install -d /d...
When you happen to lose the root password of your VPS and your VPS uses GRUB bootloader (almost all Linux distributions use this) you can follow the steps in the article below to set a new root password: Read more...
A VPS comes with one IPv4-adres included. You can expand your VPS through the control panel to a maximum of ten IP addresses.
Our pre-installed packages of DirectAdmin, Plesk and cPanel are always installed in combination with CentOS (6.6). Even though these control panels are supported on different OS-es too it is not possible to run them on another OS by installing the OS in question. For example when you are running the pre-installed DirectAdmin ...
Plesk is a graphical web-based hosting control panel which makes creating and maintaining websites on your VPS a lot easier. With Plesk websites can easily be created and maintained and for instance creating a FTP-user is within arms reach.
cPanel/WHM is a graphical web-based hosting control panel which makes creating and maintaining websites on your VPS a lot easier.
In this article we show how to add an IPv4 or IPv6 address to your Linux VPS.
When you installed FreeNAS on your VPS, FreeNAS will use the full disk for the installation. This will result that you can not use this disk for storing your files. For this reason you can only use FreeNAS in combination with our Big Storage.
When you order a VPS at TransIP, this does not automatically include the use of our nameservers for externally registered domains. Our nameservers can only be used for domains that have been registered through us, not for externally registered domains. To make the domains / websites hosted on your VPS reachable you can use ei...
With VPS cloning it is possible to make an exact duplicate of your VPS on a new VPS.
It is possible to install a created snapshot on another VPS with similar or better specifications.
You can transfer a VPS from one TransIP account to another by means of an internal "Handover". You can use the following steps to perform this internal handover:
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