How do I enable the outgoing mailports on my VPS?
With the launch of our mailcluster (carefree mailing) we have disabled the outgoing mail ports (25, 465 & 587) by default. More information regarding the specifics can be found here.
With the launch of our mailcluster (carefree mailing) we have disabled the outgoing mail ports (25, 465 & 587) by default. More information regarding the specifics can be found here.
HA-IP Pro is a load balancer with automatic failover functionality.
This article helps you investigate problems on your VPS by providing troubleshooting steps and also listing the information our support department needs to help with problems.
Big Storage allows you to add an extra disk with considerable storage capacity to your VPS. This is for example useful for data storage such as media files or back-ups. Read more...
First make sure that Remote Desktop connections are enabled on the BladeVPS. Follow the steps in the article below to check and/or change the RDP settings on the server.
HA-IP is a ‘highly-available’ IPv4- and IPv6 address that allows you to forward TCP-traffic to a single BladeVPS. As this IP-address is located ‘outside’ of your VPS(es), you can always refer this address to any VPS of choice. When, for instance, your VPS has to go down because of temporary maintenance...
HA-IP is a ‘highly-available’ IPv4 and IPv6 address that allows you to forward TCP traffic to a single BladeVPS. Besides TCP traffic also offers the option for three other modes which can be used for forwarding traffic.
In our Plesk tutorial series we explain how to get started with a VPS which uses Plesk. This tutorial series not only includes hosting your website and e-mail, but also how you can safely set up and update your VPS.
With the introduction of our mail service (which every BladeVPS user can use free of charge) there have also been other measures implemented to reduce the amount of spam being send from our network. A part of this is the default blockade of the outgoing mail ports 25 (SMTP), 465 (SSL) and 587 (TLS) for every new VPS. Unfortun...
This article explains steps you can take when you receive an abuse report for your VPS, to solve the problem that lead to the abuse report.
In this article we show how you can secure your Plesk server.
In this tutorial we explain various aspects of updating Plesk.
In this tutorial we show how to add (sub) domains and aliases in Plesk.
In this chapter we show you how to upload your website to your VPS. To upload your site, you can either use FTPS or the Plesk File Manager.
This tutorial demonstrates the ins and outs of starting with email in Plesk.
Our datacenter has a number of different certifications which can also be found on the website of our datacenter: https://www.northcdatacenters.com/en/northc-datacenters/delft/ https://www.northcdatacenters.com/en/northc-datacenters/amsterdam/ Below an overview of all the current certificates (at the time of writing...
While it is always possible to upgrade your VPS to a larger package, it's currently not technically possible to downgrade your VPS to a smaller package. This is due to the fact that when downgrading the package, the disk space would also be decreased. Because all data on your VPS is spread out across the available disk sp...
In the control panel you can see graphs displaying the average CPU usage of your VPS. Our monitoring systems check CPU usage every 5 minutes on the hyper-visor (the software in which your VPS is running) and therefore these graphs only display an average instead of real-time values. The graphs display a value of 100% for ...
In this article we explain the terms FTP, FTPS and SFTP.
In this article, we provide a guide for the installation process of Debian 9.
In this article, we provide a guide for the installation process of CentOS 7.
Read this article for more information on the processing time of services ordered at TransIP.
We do NOT offer a standalone SMTP (relay-)server which can be used by your VPS without any form of authentication. We did offer such a service in the past (smtp.transip.eu), but because it was frequently misused for sending spam we had to suspend this service. It's IP were often blacklisted which caused issues for all other user...
The TCP-connections to your servers are made from sms-monitor.transip.eu (95.170.78.114). You should grant this IP address access in your firewall settings if you want to monitor services that are behind a firewall. Besides that, we are currently also testing a new sms-monitoring systeem from 87.253.155.96/27. Checks from thi...
Our default 'pre installed' version of DirectAdmin always comes with CentOS 7.x as the underlying OS. When using your own license or using a 'DirectAdmin lifetime license' you can use this on the following operation systems our VPS-platform offers: CentOS: 6.x, 7.x, 8.x FreeBSD: 11.x, 12.x Debian: 8.x, ...
We monitor our network 24 hours a day, 365 days a year. In case our services are unavailable, there is always a dedicated standby employee available, who is directly notified by our monitoring system. Our standby employee will resolve this issue as soon as possible. We will always keep you informed by sending an email to the ...
Almost all services offered by TransIP have support voor IPv6. For your domains you can translate an IPv6 address to a domain-name using an AAAA-record. Our webhosting services and VPS services use IPv6 by default if your internet connection supports it.
The IP in IP address stands for Internet Protocol. It is a technique used to computers in a network to communicate with each other. The most common application is the internet.
VPS is an abbreviation for Virtual Private Server. A VPS is a physical server, which is divided into smaller virtual servers. With a VPS you have complete control over your own server. Enjoy the freedom of managing your very own server. Choose your own OS and install any software you want. You can keep your software up-to-date a...
Do you want to use an operating system on your VPS that we do not (yet) support? In that case you can submit your suggestion via your control panel. We will then examine the possibility of offering this operating system in the future and give a prioritory based on the number of requests. To guarantee that your services a...
RAM (Random Access Memory) is the 'work memory' expressed in gigabytes (GB) included with your VPS. RAM is used for (temporarily) storing (processor) data and as such plays a key role in the performance of applications on your server. The maxim available RAM on a TransIP VPS is 64GB.
The CPU is the "Central Processing Unit" of your VPS, which performs all necessary calculations. A CPU core is a processing unit which reads in instructions to perform specific actions.
You can easily configure monitoring for your VPS via your control panel. You can create a new monitor on your VPS by logging into your control panel and clicking 'BladeVPS' > 'TCP Monitoring'.
Our BladeVPS services offer our customers the option to create a snapshot. What is a snapshot? Read more here.
The console is a NoVNC connection to the operating system used by your VPS. This is not an SSH connection, although the console has a similar 'command line interface' as when using a Linux or BSD based operating system. You can login on the console via the control panel. To do so go to the tab 'BladeVPS' and ...
You can restart your VPS from your control panel and from your OS itself. Always save your work first before doing so. This article shows you how restarting the VPS works.
When exceeding the monthly amount of data traffic that is included with your VPS package, you will be billed additional costs on your invoice.
You can always upgrade your VPS to a larger package. With this upgrade, all your data and settings are saved. You can start the upgrade from the control panel by following the steps below.
At TransIP you have the freedom to choose an Operating System that you want to use on your server. Should you skip this step during the initial purchase, you can always do this at a later date.
What is DirectAdmin? In this article we explain Direct Admin's function as well as its access levels.
Your CentOS and DirectAdmin installation can be updated separately from each other. Beware: We advise you to always create a snapshot before you update your VPS and software.
To share local media and printers with Remote Desktop please follow these steps: Select Options in the Remote Desktop Connection dialog box. Select the Local Resources tab. Select Printers in the Local Devices box. Select Connect.
Microsoft has created a comparison sheet that compares all Windows Server 2008 R2 editions. You can download the sheet via the following link: Windows Server 2008 R2 Edition Comparison by Server Role
After updating Plesk Panel you might experience problems with adding websites, users, webspace and other modules and rules. Most of the times (but not always) you will receive an error message stating: httpd: Syntax error on line 221 of /etc/httpd/conf/httpd.conf: Syntax error on line 5 of /etc/httpd/conf.d/zz010_psa_httpd....
By locking your VPS you can protect it against actions that might have (temporary) unwanted consequences. It does not protect against actions initiated from your OS.
In this FAQ-article we will explain how you can disable open DNS resolvers in Windows Server and Linux. Windows Server Once you are logged in to the server you will need to open the 'DNS manager'. Right-click on the prefered DNS server and select ' Properties'. Next select the 'Advanced' tab. Check the 'Disable recursion'...
This article explains how to protect your SNMP server against abuse.
Article explaining which content you're allowed to host on our VPS platform.
This article shows where you can find our documentation for various OSs when installing an SSL certificate on your VPS
Navigate to the VPS tab in your control panel and select Your VPS > Big Storage. On this page you can order new disk space for your VPS using the Order Big Storage button. You can determine the size of your Big Storage by pressing the '-' and '+' symbols and complete your order. Read more...
Procedure for growing a Big Storage partition on a Windows VPS
Read this article to learn more about the Notice and Takedown procedure at TransIP.
This article explains what phishing is, and how to prevent becoming a victim of phishing.
Order When you have Big Storage active you can order off-site backups in your control panel through BladeVPS > Big Storage > Offsite Back-up. Back-ups will be made every 4 hours. Beware that the first back-up will be available after 4 hours. Restore On the Big Storage page choose the backup from the dropdown menu which you ...
This article demonstrates how to implement SSL in Windows IIS.
After you have chosen to install CoreOS the installation of the OS will be started on your VPS through PXE. When a login prompt is shown in your console (under 'VPS') you can login over SSH as user core to execute the following commands: wget http://pxe.frontend.transip.nl/cloud-config.yml sudo coreos-install -d /d...
A VPS comes with one IPv4-adres included. You can expand your VPS through the control panel to a maximum of ten IP addresses.
Our pre-installed packages of DirectAdmin, Plesk and cPanel are always installed in combination with CentOS (6.6). Even though these control panels are supported on different OS-es too it is not possible to run them on another OS by installing the OS in question. For example when you are running the pre-installed DirectAdmin ...
Plesk is a graphical web-based hosting control panel which makes creating and maintaining websites on your VPS a lot easier. With Plesk websites can easily be created and maintained and for instance creating a FTP-user is within arms reach.
cPanel/WHM is a graphical web-based hosting control panel which makes creating and maintaining websites on your VPS a lot easier.
In this article we show how to add an IPv4 or IPv6 address to your Linux VPS.
When you installed FreeNAS on your VPS, FreeNAS will use the full disk for the installation. This will result that you can not use this disk for storing your files. For this reason you can only use FreeNAS in combination with our Big Storage.
When you order a VPS at TransIP, this does not automatically include the use of our nameservers for externally registered domains. Our nameservers can only be used for domains that have been registered through us, not for externally registered domains. To make the domains / websites hosted on your VPS reachable you can use ei...
With VPS cloning it is possible to make an exact duplicate of your VPS on a new VPS.
It is possible to install a created snapshot on another VPS with similar or better specifications.
You can transfer a VPS from one TransIP account to another by means of an internal "Handover". You can use the following steps to perform this internal handover:
When our monitoring systems detect an incoming DDoS-attack (Distributed Denial of Service) of multiple Gbit/sec we will be forced to automatically 'nullroute' your address. This will not happen when a DoS-attack is performed (Denial of Service), because in that case we will simply block / nullroute the traffic of the incoming ...
If you're sending e-mails from your VPS to a Microsoft domain such as @hotmail.com or @outlook.com and you receive a bounce-message about a blockade on their network, Microsoft will have placed your IP-address on their blocklist. Your IP can for example be added to the blocklist if some IP-addresses send spam (even if for...
We view this particular blacklist as a very 'bad' blacklist and delisting is unfortunately not always possible. This blacklist checks on non generic reverse DNS for an entire /24 range (which we have not set for IP's in that range that are being assigned to a server, nor can we enforce customers to set them) and bloc...
With the use of the console you can establish a connection with your server. However, the console is only available when you are using a horizontal screen resolution with more than 992px available for the embedded console. If the resolution is below that value, a message will become visible stating "No console available&quo...
You can transfer a Big Storage from one TransIP account to another by means of an internal "Handover".
You get 1 free Snapshot with every BladeVPS PureSSD package with the exception of the X1. For the PureSSD X1, you can order them in the VPS tab in your control panel. A snapshot will literally copy the state of the VPS as the state it is currently in.
After an upgrade or update of Ubuntu 14.04 or higher, it's possible the console will remain black, even after pressing the 'ALT' key for disabling the screen protection. In that case the 'channel' your console is displaying (the TTY) is not the correct one (usually TTY7 instead of TTY1). Because ...
When you restore a backup or when you restore a snapshot of a VPS which uses a license (DirectAdmin, cPanel & Plesk), it is possible you will receive a warning the license has expired or is not valid for that IP address. This is always the case when you restore a snapshot on a different VPS, because that server will have a d...
All our BladeVPS services come with automatic backups of your data. These back-ups are created every 4 to 6 hours with a maximum retention of 36 to 54 hours (you have 9 different back-ups available).
All our BladeVPS services come with automatically made "backups" of your data. These back-ups are created every 4 to 6 hours with a maximum retention of 36 to 54 hours (you have 9 different back-ups available).
Big Storage is our data-storage platform on which you can have up to 400TB (40TB x 10) of extra storage space added to your VPS. You can view Big Storage as an extra (external) harddisk which you can connect to your server and which you can use for the storage of a large quantity of data such as images and videos. Or for example...
Every BladeVPS comes with an IPv4-address with which your server can be reached by the Internet. This amount can always be increased to a maximum of 10 IPv4-addresses or 20 in case of a VPS in the Pro-series. of course there could always come a moment in which you would like to setup a new VPS but want to use an IP-address of th...
If you (manually) configured (the DNS of) our mail and the mail is not being send successfully, there is probably a record misconfigured or missing.
The time it takes to restore a back-up depends on the total amount of data that has to be restored on the VPS.
In this article, we show you how to disable the VPS mail service.
In this article we show you how to use Gzip on your WordPress website.
When using the wizard for our VPS mailservice it is not possible to use this for automatically setting the DNS records for a subdomain. You could however be wanting to send mail via a specific subdomain.
With our installations of web control panels such as DirectAdmin, cPanel or Plesk, SSH-access for the 'root'-account is disabled by default. This is due to security precautions (on average more than 80% of all brute force attacks on port 22 use 'root' as a user). If you try to log in via SSH as 'root', you will therefore always ...
With our installations of web control panels such as DirectAdmin, cPanel or Plesk, SSH-access for the 'root'-account is disabled by default. This is due to security precautions (on average more than 80% of all brute force attacks on port 22 use 'root' as a user). If you try to log in via SSH as 'root', yo...
With our installations of web control panels such as DirectAdmin, cPanel or Plesk, SSH-access for the 'root'-account is disabled by default. This is due to security precautions (on average more than 80% of all brute force attacks on port 22 use 'root' as a user). If you try to log in via SSH as 'root', you will therefore always ...
In this tutorial we show how to authenticate with the TransIP API using PHP.
When you expand the disk space of your VPS, you will first have to allocate this extra space to a partition before your OS can use it.
When extending the disk spcae of your VPS, you will first need to add this extra disk space to a partition before your OS can use this. When upgrading your VPS or when ordering a SSD AddOn this extra space will therefore not be immediately visible in your OS or web control panel. The following steps basically work ...
This article shows how to attach a Big Storage disk to your FreeBSD VPS
Procedure for detaching Big Storage from a VPS
In this article we show how to update the PHP version on a VPS with DirectAdmin.
Our preinstalled version of Plesk comes with CentOS as the underlying OS. By default CentOS uses some older versions of software (although updated with the latest security updates) because it prefers stability above the latest features. This is also the reason that the default PHP version is usually a few versions behind on what...
Our preinstalled version of cPanel / WHM comes with CentOS as the underlying OS. By default CentOS uses some older versions of software (although updated with the latest security updates) because it prefers stability above the latest features. This is also the reason that the default PHP version is usually a few versions behind ...
By default CentOS uses older versions of some software (although updated with the latest security updates) because it prefers stability above the latest features. This is also the reason that the default PHP version is usually a few versions behind on what is available. If you want to use PHP 7 for example, you will first need t...
When using Ubuntu or Debian on your VPS this will usually come with a recent version of PHP (depending on the release you are using). Ubuntu 14.04 comes with PHP 5.5 and Ubuntu 16.04 with 7.0 by default. For Debian 7 the default PHP version is 5.4, Debian 8 uses 5.6. Important! - It is not without risk to update the PHP ...
All VPSs include automatic backups of your data. These backups are made every 4 to 6 hours with a total maximum retention of 36 to 54 hours.
A 'private network' is an internally reachable layer 2 network between as many VPS's as you like.
In this article you'll find an overview of all security related articles for VPSs in our knowledge base. This includes information about what you can do to secure your VPS, but also what we do (e.g. DDoS protection).
How to solve private network speed performance issues.
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