How do I enable the outgoing mailports on my VPS?
With the launch of our mailcluster (carefree mailing) we have disabled the outgoing mail ports (25, 465 & 587) by default. More information regarding the specifics can be found here.
With the launch of our mailcluster (carefree mailing) we have disabled the outgoing mail ports (25, 465 & 587) by default. More information regarding the specifics can be found here.
Follow these easy steps to start building your WordPress website on a web hosting package.
HA-IP Pro is a load balancer with automatic failover functionality.
It is possible you are unable to log on to your control panel, because you have lost your login credentials. This article will show you the procedure to recover your login credentials to the TransIP Control Panel. I want to retrieve my login credentials Visit the login page of your TransIP Control Panel and click on '...
A domain name is your online business card on the World Wide Web. This article shows you how to register your ideal domain name at TransIP.
Secure the website on any Web Hosting with our Let's Encrypt SSL certificates.
Upload your website to TransIP's server with these easy to follow steps.
Not every domain transfer is the same. Use this article for a step by step guide on transfering your domain name to TransIP.
This article shows you how to view and download your invoices with TransIP.
This article helps you investigate problems on your VPS by providing troubleshooting steps and also listing the information our support department needs to help with problems.
Read this article to learn more about DNS and nameservers and how to add them in the TransIP control panel.
Big Storage allows you to add an extra disk with considerable storage capacity to your VPS. This is for example useful for data storage such as media files or back-ups. Read more...
First make sure that Remote Desktop connections are enabled on the BladeVPS. Follow the steps in the article below to check and/or change the RDP settings on the server.
This article shows you how to change your account information at TransIP.
HA-IP is a ‘highly-available’ IPv4- and IPv6 address that allows you to forward TCP-traffic to a single BladeVPS. As this IP-address is located ‘outside’ of your VPS(es), you can always refer this address to any VPS of choice. When, for instance, your VPS has to go down because of temporary maintenance...
HA-IP is a ‘highly-available’ IPv4 and IPv6 address that allows you to forward TCP traffic to a single BladeVPS. Besides TCP traffic also offers the option for three other modes which can be used for forwarding traffic.
In our Plesk tutorial series we explain how to get started with a VPS which uses Plesk. This tutorial series not only includes hosting your website and e-mail, but also how you can safely set up and update your VPS.
With the introduction of our mail service (which every BladeVPS user can use free of charge) there have also been other measures implemented to reduce the amount of spam being send from our network. A part of this is the default blockade of the outgoing mail ports 25 (SMTP), 465 (SSL) and 587 (TLS) for every new VPS. Unfortun...
No longer need one of our services? This article shows you how to cancel your services with TransIP using the control panel.
This article explains steps you can take when you receive an abuse report for your VPS, to solve the problem that lead to the abuse report.
In this article we show how you can secure your Plesk server.
In this tutorial we explain various aspects of updating Plesk.
In this tutorial we show how to add (sub) domains and aliases in Plesk.
In this chapter we show you how to upload your website to your VPS. To upload your site, you can either use FTPS or the Plesk File Manager.
This tutorial demonstrates the ins and outs of starting with email in Plesk.
Our web hosting packages work with no more than one domain name per web hosting package. If you wish to allocate additional domains to your web hosting account, you can order the forwarding service, possibly in combination with subdomains. This will enable you to forward the domain name to the URL of your choice which t...
Our datacenter has a number of different certifications which can also be found on the website of our datacenter: https://www.northcdatacenters.com/en/northc-datacenters/delft/ https://www.northcdatacenters.com/en/northc-datacenters/amsterdam/ Below an overview of all the current certificates (at the time of writing...
While it is always possible to upgrade your VPS to a larger package, it's currently not technically possible to downgrade your VPS to a smaller package. This is due to the fact that when downgrading the package, the disk space would also be decreased. Because all data on your VPS is spread out across the available disk sp...
What to do when your services or account at TransIP is blocked
As of 25 May 2018, the GDPR (General Data Protection Regulation) applies. This article states your GDPR rights at TransIP.
To add your domain to Office 365, you should first verify your domain in the Office 365 package. You’ll need some information about your domain so that you can create the DNS record that will be used for verification. The following steps should be done in the Office 365 package: In Office 365, in the header, click Admin. Un...
Add an extra layer of security to your TransIP account by enabling two-factor authentication.
In need of a backup of your website? Websites hosted on our web hosting services automatically generate backups, which you can restore with a click of a button.
Want to know the difference between POP3 and IMAP? Look no further! In this article we'll tell you all about these protocols. ✓IMAP ✓POP3
In the control panel you can see graphs displaying the average CPU usage of your VPS. Our monitoring systems check CPU usage every 5 minutes on the hyper-visor (the software in which your VPS is running) and therefore these graphs only display an average instead of real-time values. The graphs display a value of 100% for ...
At TransIP you can easily configure your DNS and nameservers inside your control panel. Read this article to learn more!
Configure your email address at TransIP on your iPhone and iPad with these easy steps.
Configure your email address in the Mail app for macOS with these easy steps.
In this article we explain the terms FTP, FTPS and SFTP.
In this article, we provide a guide for the installation process of Debian 9.
In this article, we provide a guide for the installation process of CentOS 7.
TransIP clients are prohibited from sending spam via the TransIP network or to use the services offered by TransIP in connection with spam, phishing, fraud, hacking, etc. We encourage all our clients to contact us about any forms of abuse they encounter. Complaints can be sent to the following e-mail address abuse@tran...
TransIP offers a large number of TLDs (top-level domains). Since we regularly add new TLDs to our selection, you're advised to check our complete list of TLDs on our website. All domains that can be ordered can be found there. If a TLD is not included in the list, this means that we do offer this TLD at the moment.
It is not possible to register a domain with us anonymously. In the public WHOIS-records the owner of the domain and contact details will generally be visible. Using anonymous information for the WHOIS-data of a domain has direct consequences for the legal ownership of the domain name. Because of this we do not offer anonymou...
This is the standard page that is installed on a domain if it has been registered via TransIP but is not pointing to a website. The owner can set up the domain to point to its own server or add content to his / her website (if this website is hosted at TransIP) after which the message will disappear. Is this the page yo...
Read this article for more information on the processing time of services ordered at TransIP.
We do NOT offer a standalone SMTP (relay-)server which can be used by your VPS without any form of authentication. We did offer such a service in the past (smtp.transip.eu), but because it was frequently misused for sending spam we had to suspend this service. It's IP were often blacklisted which caused issues for all other user...
The TCP-connections to your servers are made from sms-monitor.transip.eu (95.170.78.114). You should grant this IP address access in your firewall settings if you want to monitor services that are behind a firewall. Besides that, we are currently also testing a new sms-monitoring systeem from 87.253.155.96/27. Checks from thi...
In order to link your domain to your external (web)server at minimum 1 IP-address from your server is required. You can request the IP-address from your hosting provider. After receiving the IP-address you can supply it in the DNS settings of your domain name.
Authorization code If you wish to transfer your domain to another provider, in most cases this is done by using an "Authorization code". You can find the authorization code in your control panel if the extension in questions uses authorizations codes. If no code is listed, the extension will most likely use confirma...
Create subdomains on your web hosting package at TransIP with these easy steps.
By requesting a Domain Lock, it will be impossible for third parties to transfer your domain elsewhere. This will prevent your domain from being hijacked. We would advise you to use a Domain Lock where possible. To request a Domain Lock from your Control Panel, go to Domain & Hosting and click on the domain name. Scroll d...
Our default 'pre installed' version of DirectAdmin always comes with CentOS 7.x as the underlying OS. When using your own license or using a 'DirectAdmin lifetime license' you can use this on the following operation systems our VPS-platform offers: CentOS: 6.x, 7.x, 8.x FreeBSD: 11.x, 12.x Debian: 8.x, ...
A domain will be put into Quarantaine or Redemption Period status when the domain was active but has been recently cancelled.
Key-Systems GmbH is our partner for international registrations. It is not always worthwhile for us to hold direct membership of all domain registries, such as .com or .net, on account of the membership fees and administrative charges. For that reason we work with Key-Systems, the ‘wholesaler’. When applying for a...
This article shows you the different payment methods available for your invoices with TransIP.
We monitor our network 24 hours a day, 365 days a year. In case our services are unavailable, there is always a dedicated standby employee available, who is directly notified by our monitoring system. Our standby employee will resolve this issue as soon as possible. We will always keep you informed by sending an email to the ...
There are two ways to transfer your domain name between TransIP accounts. Use this article to learn the difference between both ways and which way is best suited for your needs.
You can find the authorization code (which is also referred to as the EPP code or token) for all your domains by going to 'Domains & Hosting'. As soon as you have clicked on the domain you will see the authorization code at the bottom of the screen under 'Authorization code'. The following domains use auth...
Read this article for more information on renewals of services purchased at TransIP.
It may take approximately 24 hours before your DNS change is implemented. This has to do with, for example, caching on the nameservers of your provider. If you run the command dig DOMAIN. ns0.transip.nl in UNIX, after about ten minutes you will notice that the change is implemented. For more information, please con...
If a transfer is submitted by an external party, and you think this is not correct , then we advise you to contact the external party. Rejection of submitted transfers can only be executed by the party responsible for the transfer. In most cases this is the provider. Depending on the extension, we can provide ass...
It is possible to configure several types of records in one DNS record. For example, you might create an A-record and a MX record for subdomain.domain.eu. An exception is the CNAME record. For this record it is not allowed to submit an extra record. For example, if you use a CNAME record for a subdomain, then it is n...
If a domain name is locked at the current provider then it cannot be transferred. In this case it is important that the current provider removes the lock from the domain, after which you can apply for a transfer another time. If your domain is already registered in our system, you can easily remove the lock status yourse...
The message 'Authorization failed; wrong auth code' indicates that the authorization code (token) that is used for the transfer is not accepted by the registry. The quickest solution is to request a new authorization code at your current provider. From your Control Panel you can resubmit the transfer. When you c...
E-mail delivery to other servers is possible by configuring the MX records. You might, for example, use a local Exchange Server. To set this up, you should carry out the following actions: - Log in to the Control Panel - Go to 'Domain & hosting' - Click on your domain name You can change your DNS settings in ...
Please find below the procedure describing how you can change your holder information during the ordering process: Consumer / Business Via the 'Domains' section of our website, you can order your new domain. If you have checked your domain name via the advanced window, you will have the opportunity to change your W...
If you receive an email with an attachment called winmail.dat this mail is probably sent by someone who uses the Microsoft Outlook Rich Text Format (RTF) format for the message. This works without 'side effects' if the recipient of the message also uses Microsoft Outlook. However, if this email is sent to someone who do...
A registrar is at all times obligated to provide a token or authorization code to the lawful owner (the registrant) of a domain name. The registrant can be found in the WHOIS data. If you are a holder, or trustee, then you can retrieve the token or authorization code with your current provider. If the provider still r...
Almost all services offered by TransIP have support voor IPv6. For your domains you can translate an IPv6 address to a domain-name using an AAAA-record. Our webhosting services and VPS services use IPv6 by default if your internet connection supports it.
The IP in IP address stands for Internet Protocol. It is a technique used to computers in a network to communicate with each other. The most common application is the internet.
Open source software is software whose source code has been published and is freely available to the public. Everyone can copy, adapt and distribute the source code freely in this way without any costs for copyrights and surcharges. The development of open source software is done through joint collaboration between individual pr...
Each domain name contains WHOIS information. Read this article to learn which data is shown in the WHOIS information and what this data is used for.
A nameserver translates domain names into IP addresses. When someone navigates to a website the computer will ask the nameserver to which IP address it needs to go. Something similar happens when an e-mail is sent. The most common nameservers used on the internet are DNS servers. For more information about nameservers pleas...
Want to use an .htaccess file but don't know how? Read this article to learn how to create an .htaccess file and how to use them.
When moving domains the default TransIP DNS settings of your domain are applied. When you transfer a domain and simultaneously order a hosting package to go with it, the DNS settings will be automatically configured to refer to your hosting package. If you don't order a hosting package, your DNS settings will point your websit...
VPS is an abbreviation for Virtual Private Server. A VPS is a physical server, which is divided into smaller virtual servers. With a VPS you have complete control over your own server. Enjoy the freedom of managing your very own server. Choose your own OS and install any software you want. You can keep your software up-to-date a...
Do you want to use an operating system on your VPS that we do not (yet) support? In that case you can submit your suggestion via your control panel. We will then examine the possibility of offering this operating system in the future and give a prioritory based on the number of requests. To guarantee that your services a...
RAM (Random Access Memory) is the 'work memory' expressed in gigabytes (GB) included with your VPS. RAM is used for (temporarily) storing (processor) data and as such plays a key role in the performance of applications on your server. The maxim available RAM on a TransIP VPS is 64GB.
The CPU is the "Central Processing Unit" of your VPS, which performs all necessary calculations. A CPU core is a processing unit which reads in instructions to perform specific actions.
You can easily configure monitoring for your VPS via your control panel. You can create a new monitor on your VPS by logging into your control panel and clicking 'BladeVPS' > 'TCP Monitoring'.
Our BladeVPS services offer our customers the option to create a snapshot. What is a snapshot? Read more here.
The console is a NoVNC connection to the operating system used by your VPS. This is not an SSH connection, although the console has a similar 'command line interface' as when using a Linux or BSD based operating system. You can login on the console via the control panel. To do so go to the tab 'BladeVPS' and ...
You can restart your VPS from your control panel and from your OS itself. Always save your work first before doing so. This article shows you how restarting the VPS works.
When exceeding the monthly amount of data traffic that is included with your VPS package, you will be billed additional costs on your invoice.
You can always upgrade your VPS to a larger package. With this upgrade, all your data and settings are saved. You can start the upgrade from the control panel by following the steps below.
At TransIP you have the freedom to choose an Operating System that you want to use on your server. Should you skip this step during the initial purchase, you can always do this at a later date.
What is DirectAdmin? In this article we explain Direct Admin's function as well as its access levels.
Your CentOS and DirectAdmin installation can be updated separately from each other. Beware: We advise you to always create a snapshot before you update your VPS and software.
To share local media and printers with Remote Desktop please follow these steps: Select Options in the Remote Desktop Connection dialog box. Select the Local Resources tab. Select Printers in the Local Devices box. Select Connect.
Microsoft has created a comparison sheet that compares all Windows Server 2008 R2 editions. You can download the sheet via the following link: Windows Server 2008 R2 Edition Comparison by Server Role
DNSSEC is a security extension for the DNS-protocol. This extension for the DNS-protocol increases domain name security. With DNSSEC it is no longer possible to manipulate traffic to websites with so called cache poisoning or man in the middle attacks. To prevent these attacks from happening, DNSSEC couples the respon...
DNSSEC is a standard security measure for domains that use the default TransIP nameservers. For domains that use our nameservers you don’t have to request DNSSEC: these domains will automatically be secured with DNSSEC. For more information about DNSSEC please see: What is DNSSEC?
Just like normal domains, DNSSEC signed domains can also be transferred to another provider. However, by transferring the domain we cannot guarantee that the DNSSEC security remains intact. Not all providers offer DNSSEC and some might charge costs for this service. You can inform about this with your new provider.
In this article we'll show you how to link your domain to G Suite so it can be used for Google Apps.
After updating Plesk Panel you might experience problems with adding websites, users, webspace and other modules and rules. Most of the times (but not always) you will receive an error message stating: httpd: Syntax error on line 221 of /etc/httpd/conf/httpd.conf: Syntax error on line 5 of /etc/httpd/conf.d/zz010_psa_httpd....
By locking your VPS you can protect it against actions that might have (temporary) unwanted consequences. It does not protect against actions initiated from your OS.
Follow these steps if you're having trouble logging in after activating 2FA for your TransIP account.
In this FAQ-article we will explain how you can disable open DNS resolvers in Windows Server and Linux. Windows Server Once you are logged in to the server you will need to open the 'DNS manager'. Right-click on the prefered DNS server and select ' Properties'. Next select the 'Advanced' tab. Check the 'Disable recursion'...
This article explains how to protect your SNMP server against abuse.
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