I'm experiencing a problem with my VPS
This article helps you investigate problems on your VPS by providing troubleshooting steps and also listing the information our support department needs to help with problems.
This article helps you investigate problems on your VPS by providing troubleshooting steps and also listing the information our support department needs to help with problems.
The console is a NoVNC connection to the operating system used by your VPS. This is not an SSH connection, although the console has a similar 'command line interface' as when using a Linux or BSD based operating system. You can login on the console via the control panel. To do so go to the tab 'BladeVPS' and ...
You can restart your VPS from your control panel and from your OS itself. Always save your work first before doing so. This article shows you how restarting the VPS works.
By locking your VPS you can protect it against actions that might have (temporary) unwanted consequences. It does not protect against actions initiated from your OS.
With the use of the console you can establish a connection with your server. However, the console is only available when you are using a horizontal screen resolution with more than 992px available for the embedded console. If the resolution is below that value, a message will become visible stating "No console available&quo...
After an upgrade or update of Ubuntu 14.04 or higher, it's possible the console will remain black, even after pressing the 'ALT' key for disabling the screen protection. In that case the 'channel' your console is displaying (the TTY) is not the correct one (usually TTY7 instead of TTY1). Because ...
With our installations of web control panels such as DirectAdmin, cPanel or Plesk, SSH-access for the 'root'-account is disabled by default. This is due to security precautions (on average more than 80% of all brute force attacks on port 22 use 'root' as a user). If you try to log in via SSH as 'root', you will therefore always ...
With our installations of web control panels such as DirectAdmin, cPanel or Plesk, SSH-access for the 'root'-account is disabled by default. This is due to security precautions (on average more than 80% of all brute force attacks on port 22 use 'root' as a user). If you try to log in via SSH as 'root', yo...
With our installations of web control panels such as DirectAdmin, cPanel or Plesk, SSH-access for the 'root'-account is disabled by default. This is due to security precautions (on average more than 80% of all brute force attacks on port 22 use 'root' as a user). If you try to log in via SSH as 'root', you will therefore always ...
When you expand the disk space of your VPS, you will first have to allocate this extra space to a partition before your OS can use it.