I'm experiencing a problem with my VPS
This article helps you investigate problems on your VPS by providing troubleshooting steps and also listing the information our support department needs to help with problems.
This article helps you investigate problems on your VPS by providing troubleshooting steps and also listing the information our support department needs to help with problems.
At TransIP you have the freedom to choose an Operating System that you want to use on your server. Should you skip this step during the initial purchase, you can always do this at a later date.
This article shows where you can find our documentation for various OSs when installing an SSL certificate on your VPS
Our pre-installed packages of DirectAdmin, Plesk and cPanel are always installed in combination with CentOS (6.6). Even though these control panels are supported on different OS-es too it is not possible to run them on another OS by installing the OS in question. For example when you are running the pre-installed DirectAdmin ...
cPanel/WHM is a graphical web-based hosting control panel which makes creating and maintaining websites on your VPS a lot easier.
When you restore a backup or when you restore a snapshot of a VPS which uses a license (DirectAdmin, cPanel & Plesk), it is possible you will receive a warning the license has expired or is not valid for that IP address. This is always the case when you restore a snapshot on a different VPS, because that server will have a d...
With our installations of web control panels such as DirectAdmin, cPanel or Plesk, SSH-access for the 'root'-account is disabled by default. This is due to security precautions (on average more than 80% of all brute force attacks on port 22 use 'root' as a user). If you try to log in via SSH as 'root', you will therefore always ...
Our preinstalled version of cPanel / WHM comes with CentOS as the underlying OS. By default CentOS uses some older versions of software (although updated with the latest security updates) because it prefers stability above the latest features. This is also the reason that the default PHP version is usually a few versions behind ...
In this article you'll find an overview of all security related articles for VPSs in our knowledge base. This includes information about what you can do to secure your VPS, but also what we do (e.g. DDoS protection).
For the use of our Linux VPSs (CentOS, Ubuntu, Debian, etc), and in many articles in our knowledge base, you use command-line (also known as command-line-interface or CLI) over an SSH connection. In this article we give a basal explanation of these terms and how to use command line and SSH. This article is not meant to cover ...