Article overview

Help article

What does the message "Authorization failed; wrong auth code' mean to my transfer?

The message 'Authorization failed; wrong auth code' indicates that the authorization code (token) that is used for the transfer is not accepted by the registry.

The quickest solution is to request a new authorization code at your current provider.

From your Control Panel you can resubmit the transfer by following the steps below.

 

Step 1

Log in to your controlepaneel, navigate to the 'Domain & Hosting' tab and click your domain name on the left.


 

Step 2

Beneath the error message, click 'Retry with different authorization code'.

wrong authcode


 

Step 3

Enter the new authorization/transfer code and click on 'Submit again'.

retry transfer with new auth code


 

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