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Configuring your email address on your iPhone and iPad

This article explains how to configure your email address at TransIP on your iPhone and iPad.

Haven't created an email address yet? Get started right away with our Web Hosting and Email Only services. Read the article 'Creating a new email address' for more information.

To use email with our Web Hosting and Email Only services, your domain name needs to use the correct DNS records.

If your domain name uses the TransIP settings, we will automatically take care of the DNS for you. If you want to configure the DNS yourself, make sure to add the MX, TXT and CNAME records for your Web Hosting or Email Only service.

This article was created using iOS version 13.0. We'll be describing how to configure your email address at TransIP on an iPhone. The steps for the configuration on an iPad are exactly the same.


Configuring your email address on your iPhone and iPad

Open the Mail app on your iPhone or iPad to start the configuration of your email address. This app is installed on every iPhone and iPad.

  • If you've added an email address in Mail before, you will need to manually add an account. Head over to Step 1.
     
  • If you haven't added an email address in the Mail app yet, you will be asked to create a new email account. In that case, head over to Step 3.


Step 1

Open 'Settings' on your iPhone or iPad and tap 'Passwords and accounts'.

Open passwords and accounts



Step 2

Tap 'Add account'.

press tap account



Step 3

You will see an overview of possible email accounts to set up. Because you're configuring your own email address, tap 'Other'.

Tap other



Step 4

Tap 'Add Mail Account'.

tap add mail account

Skip this step if you've started the configuration of your email address using the Mail app.



Step 5

Enter the general settings of your email address in the next screen.

  • Name: Enter the name you want to send and receive e-mails with.
  • E-mail: Enter your email address.
  • Password: Enter the password of your email address.
  • Description: Enter the name of the email account. This helps distinguishing different (email) accounts.

Can't remember your password? Use the steps in the article 'Changing the password of your email address' to set a new one.

enter general information



Step 6

In the next screen you will be able to choose between configuring an IMAP and a POP3 account. In our example we'll show you how to configure an IMAP account.

IMAP or POP3?

In our example we're using the IMAP protocol to set up the email account. This protocol is widely used as it leaves a copy of an email on the email server. This allows you to set up and use your email address in different email clients simultaneously.

The other option is the somewhat outdated POP3 protocol. When using POP3, email will be downloaded directly from the mail server, without leaving a copy. Although some email clients allow you to leave a copy on the mail server when using POP3, this protocol mostly forces you to use one email client.

Read the article 'The difference between IMAP and POP3' for more information.

If you still want to set up your email account using the POP3 protocol, use the POP3 settings supplied in the article 'The email settings at TransIP'.

Choose 'IMAP' at the top.

You will find that the settings from step 5 are already entered.

Enter incoming and outgoing email settings

Fill out the remaining fields with the information below.

Incoming mail server

  • Host Name: Enter imap.transip.email
  • Username: Enter your email address.
  • Password: Enter the password of your email address.

 

Outgoing mail server

  • Host Name: Enter smtp.transip.email
  • Username: Enter your email address.
  • Password: Enter the password of your email address.

After all the settings are entered, tap 'Next'.



Step 7

When the app has verified your email credentials, you can choose which apps you want to use your email address with.

Tap 'Save' to complete the configuration of your email address.

choose apps to use

You can now use your email address in the Mail app on your iPhone or iPad!



In this article we explained how to configure your email address at TransIP on your iPhone and iPad.

If you have any questions regarding this article, please contact our support team. You can reach them using the 'Contact us' button below or via the 'Contact' button inside your control panel.

If you wish to discuss this article with other users, feel free to leave a comment below.

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