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The DNS settings of my web hosting package

In this article we will explain how you can find and set the default DNS settings of your web hosting package for your domain name.


The DNS settings in the control panel

When you have linked a web hosting package to a domain name, the standard ‘TransIP Settings’ in your Control Panel will be set. The TransIP settings make sure that your domain automatically uses the TransIP name servers and the correct DNS records are pointed at your web hosting package. 

The use of the TransIP name servers allows the DNS settings in your control panel to be active. The DNS records of a domain indicate what you want a domain to do.

To check if the TransIP settings are enabled, go to ‘Domains & Hosting’ in the control panel. Now select the domain on the left side (don’t check the box) and scroll down. If the TransIP settings are used, you will be able to view this under the header ‘Your domain settings’.

Enable advanced settings

In the above image you can also see the button ‘Enable advanced settings’. When you click on this button or clicked on it before, instead of ‘Your domain settings’ you will see the header labeled ‘Advanced domain settings’. 

When ‘Advanced domain settings’ is enabled, the control of the DNS settings and the name servers of your domain is in your hands. You can then add DNS records or your own name servers as you see fit.

If ‘Advanced domain settings’ is enabled, and you want to use the TransIP settings again, click on the button labeled ‘Enable the TransIP settings’ under the header ‘Nameservers’.



Right after enabling the ‘Advanced domain settings’, you will receive an email from us with the standard DNS settings for your web hosting package. The email will be sent to the email address mentioned on the page ‘My account’ in your control panel and has the title ‘DNS settings web hosting package for [yourdomain.extension]’.

Should you have adjusted or removed the DNS records of your domain name, you can always use this email to restore the correct settings of your web hosting package. 

Please note: The IP addresses of your web hosting package are assigned randomly. IP addresses will differ per web hosting package. Make sure you only use the DNS records as mentioned in the email mentioned above.


 
We will now provide a short description of the DNS records of your web hosting package.

A and AAAA records

The A and AAAA records allow visitors of your domain name to be directed towards the IP-address of your web hosting package. In the email you will see four A and AAAA records.


Wildcards

  • Name: *

  • Type: A
  • Value: IP address
     
  • Name: *
  • Type: AAAA
  • Value: IP address

These A and AAAA records are set up with a wildcard; which you can tell by the name *. Wildcards allow all subdomains that don’t have their own DNS record yet, to use the entered value. This means that you don’t need to set a separate DNS record when you create a subdomain on your web hosting package.

The use of a wildcard doesn’t mean however, that when you put in a random input for the domain (like asdasd.domeinnaam.nl), you will land on the website of the web hosting package.


The 'root'-domain

  • Name: @
  • Type: A
  • Value: IP address
     
  • Name: @
  • Type: AAAA
  • Value: IP address

These are the A and AAAA records for your primary domain, also called the ‘root’-domain, which you can tell by the name @.  This record allows visitors of your root domain (without the www. in front of it) to land on the IP address provided in the value.

If you want to have MX and CNAME records point at the DNS record of your primary domain, you use @ as the value. 


MX records

The MX record allows your domain name to understand which email server to contact in order to be able to send and receive email. 

  • Name: @
  • Type: MX
  • Value: 10 mx.transip.email.

This MX record allows you to make use of the email services of your web hosting package.


TXT records

  • Name: @
  • Type: TXT
  • Value: v=spf1 include:_spf.transip.email ~all

This is a so called ‘SPF’ record. This type of record indicates which IP addresses and hostnames are authorized to send emails from your domain name. This record prevents emails sent from your domain to be marked as spam.


CNAME records

With CNAME records you can have a subdomain of your domain name point to another address. The CNAME record that we use for our web hosting packages, ease the sending of emails and make your website accessible by www.domeinnaam.nl. The value of a CNAME record can’t be an IP address.


CNAME records for setting up email

  • Name: autoconfig
  • Type: CNAME
  • Value: autoconfig.transip.email.
     
  • Name: autodiscover
  • Type: CNAME
  • Value: autodiscover.transip.email.

These two records ensure that when you set up an email account in Outlook or Thunderbird, you can opt to select the automatic configuration. Both email programs can utilize these records to directly retrieve the correct data.


CNAME records for subdomains

  • Name: ftp
  • Type: CNAME
  • Value: @
     
  • Name: www
  • Type: CNAME
  • Value: @

These two records have been added for your convenience. The record named ‘www’ allows your website to be directly accessible by ‘www.yourdomain.extension’.

The DNS record by the name of ‘ftp’ was formerly used to approach the files on your website by FTP. Nowadays we use SFTP and you can find the login credentials for this in the control panel. With these credentials you can easily log onto an SFTP program like FileZilla.

Because some users still connect by use of the DNS record ‘ftp’, this record is still present in the ‘TransIP settings’. New users of our web hosting packages can ignore this DNS record without experiencing any issues. 


DKIM records

  • Name: transip-A._domainkey
  • Type: CNAME
  • Value: _dkim-A.transip.email.
     
  • Name: transip-B._domainkey
  • Type: CNAME
  • Value: _dkim-B.transip.email.
     
  • Name: transip-C._domainkey
  • Type: CNAME
  • Value: _dkim-C.transip.email.

These CNAME records allow your domain name to make use of DKIM. DKIM is used to guarantee the authenticity of email messages. By using DKIM any emails you send are signed with a so called ‘private key’.

The receiving party can then validate the email by means of the ‘public key’ which can be found in the ‘DNS records’. This way verifies that the email has not been altered during the sending and that the email is actually sent by you. 


Why are 3 DKIM records being used?

It is discouraged to use only one DKIM record and therefore only one Private key. That is the reason why we have included three DKIM records in the DNS of your web hosting package. This offers us the possibility to easily rotate the private keys and thus continue to guarantee the authenticity of your emails.



In this article we explained how to find and set the default DNS settings of your web hosting package for your domain name.

If you have any questions regarding this article, don't hesitate to contact support. You can reach out to them using the 'Contact us' button on the bottom of this page.

If you wish to discuss this article with other users, feel free to leave a comment below.

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