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Help article

My services are blocked

There can be various reasons why your services and in some cases your control panel are blocked. This can be due to unpaid invoices, malicious files on your webhosting package or abuse reports for your VPS or domain. We will never block services for no reason.

If we have blocked your service(s), we will always send you a message regarding this. If for some reason you no longer have these messages or want more information regarding a blockade, you can always send a message from your control panel using the button 'Contact' or the button 'Contact us' at the bottom of this page.

For security and privacy reasons we can't share detailed information regarding invoices or services in response to an email. We can only verify whether we are dealing with the rightful owner when a message is sent from the control panel.

 

For that reason we will only share this information via messages sent from your secured control panel.

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