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How do I configure cPanel on my BladeVPS to start using your mail service?

When you are using a BladeVPS at TransIP you can always use our mail service free of charge, also referred to as 'Carefree Mailing'. With this service you will always have the possibility to use our mail services after a one-time configuration of cPanel on your BladeVPS. When using the mail service you will no longer have to worry about mails being delivered in the spamfolder due to incorrect reverse DNS or SPF-records, or because a blacklist is blocking mails from your IP-address.

To successfully set this up you will need to perform some configuration changes on your VPS to make sure your VPS and domains are properly authenticated for the use of our platform.

Which information do I need to start using this?
  • Your username and password. These will be visible during the configuration within our control panel, but you can always look these up via 'Manage Your Mail Service' > 'Username & Password'.


  • The SPF-record (TXT) that is needed to allow our mailservers to send mail for your domain(s). If you have already set-up a SPF-record for a domain, adding "include:_spf.transip.email" to your current record is enough. If you don't have any SPF-record set up yet, you can add "@ 5Min TXT "v=spf1 include:_spf.transip.email ~all" to the DNS of the nameservers you are using. Should you have missed this record during the initial configuration, you can always view this in the control panel via 'Manage domain names' > 'My desired domain name is not listed' > 'Continue'.


  • The TXT-record in which your authentication hash can be found. This will need to be added to the DNS-records of every domain you want to use for mailing. Should you have missed this record during the initial configuration, you can always view this in the control panel via 'Manage domain names' > 'My desired domain name is not listed' > 'Continue'.


  • The DKIM-records which serve as an additional layer of verification for sending mail via our mail platform. DKIM-record can be seen as a sort of key where the public part (in the DNS-record) has to mach the private record that the mail server sends itself. Should you have missed this record during the initial configuration, you can always view this in the control panel via 'Manage domain names' > 'My desired domain name is not listed' > 'Continue'.



How do I configure cPanel on my BladeVPS for use of the mail service?
  1. Login into WHM and navigate to Home > Service Configuration > Exim Configuration Manager. Select the Basic Editor tab.
  2. Search for Smarthost Support in the tab Mail. Enter the smarthost name as * vps.transip.email. Please note the space between the * (asterisk) and the hostname.
  3. Press Save to store these changes.
  4. Select the tab 'Advanced Editor' and go to ROUTERSTART. If you want to use the mail limits in cPanel, go to POSTMAILCOUNT.
  5. Add the following below POSTMAILCOUNT or ROUTERSTART:
    remoteserver_route:
      driver = manualroute
      transport = remoteserver_relay
      domains = !+local_domains
      route_list = * vps.transip.email
    
  6. Go to TRANSPORTSTART:
    remoteserver_relay:
      driver = smtp
      port = 587
      hosts_require_auth = $host_address
      hosts_require_tls = $host_address
    
  7. Go to AUTH (replace user@domain.com : password with your own username & password) :
    remoteserver_login:
      driver = plaintext
      public_name = LOGIN
      hide client_send = : user@domain.com : password
    
  8. Don't forget to press Save to enable these new settings.

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