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Creating and managing a database

In this article we will tell you how to create and manage a database when using a web hosting package.

A database is a place where you can store, retrieve and configure the data of your website. Databases can be created via your TransIP control panel and managed via the PHPMyAdmin software.

Creating and managing a database

Step 1

Inside your control panel, go to the 'Domains & Hosting' tab and select your domain name on the left hand side (don't check the box). Next to 'your website', click on the cog wheel, followed by 'Database'.

click on manage your website

Step 2

Now, click on '+ Create database'.

Click on create database

Step 3

Choose a name for your database and allocate space to it. We recommend using at least 100 MB. Click on 'Create database'.

name your database

Step 4

As soon as you have created your database, we will send you an email with the subject 'Your database for your domain has been created'. In this email you will find the login credentials for the database.

After a few moments your database will become active. You can find your database by going to 'Manage your website' again and clicking on 'Database'.

Database overview

Click on the link below 'User' to arrive at the login page of phpMyAdmin. You will only need to enter the password of the database here, which you have received by email.

phpMyAdmin login

The password of your database

In case you've lost the password of your database, we recommend opening the configuration file of your website as the database password is stored there in most cases. The configuration file of your website is usually the config.php file or the wp-config.php file (for WordPress) in the www folder of your website. This file contains the login details that your website is currently using to connect to the database.

You can use 'SFTP filemanagement' to navigate to the 'www' folder, in which you will find the (wp-)config.php file.

Open this file and navigate to the following line:

/** MySQL database password */
define('DB_PASSWORD', 'passwordexample');

This password (in our example passwordexample, we recommend using a stronger password) is used to log in to the database, as stated in Step 4.

If you wish to change the password of your database, keep in mind that this password will have to be changed in the configuration file of your website as well.

To change the password of your database, visit your control panel, go to 'Manage your website' and click on 'Database'. Click the link below 'Database name'. On the next page you can set a new password.

Click on your database name

As mentioned before, the changed password has to be changed in the configuration file of your website as well. If you do not change it there, your website won't be able to connect to the database, resulting in your website becoming temporarily unavailable.

In order to change the password in the configuration file of your website, download the file using SFTP filemanagement in your control panel.

Open the www folder and search for the configuration file (config.php or wp-config.php). Select the file by checking the box next to it and click on 'Download'.

Now open the file with a text editor such as 'Notepad++' and look for the old password (see the code block above). Replace the old password with the new password and save the configuration file.

Now upload the updated configuration file to the same location it was previously in.

  • If you have an active WordPress website, we recommend not changing the password of your database. In stead, look up the current password in the wp-config.php file and use that password.
  • For security reasons, you cannot manage your MySQL database via third party tools except phpMyAdmin.
  • If you use a different type of website, you may have to provide the database with content yourself. In case you wish to tinker with your database, we advise you to deepen your knowledge. The smallest adjustments to a database can have major consequences.

In this article we explained how to create and manage a database on your web hosting package.

Should you have any questions left regarding this article, do not hesitate to contact our support department. You can reach them via the 'Contact us' button at the bottom of this page and via the 'Contact' button inside your control panel.

If you wish to discuss this article with other users, feel free to leave a comment below.

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Nick Brouwer Admin January 23, 2019 (#2565)


This means you have already created the maximum amount of databases for that particular Web Hosting package. If you wish to create more databases, you can choose to upgrade the current Web Hosting package or delete the existing database.

In order to upgrade your existing package, head over to 'Domains & Hosting' and check the box next to your domain name. Next, click on 'Add / Upgrade' and select the desired upgrade option (Web Hosting L for up to 10 databases, Web Hosting XL for up to 100 databases).

Finish the order and your current package will be upgraded as soon as possible. Afterwards, you can create additional databases based on the Web Hosting package you upgraded to.

cyberalpha2 January 22, 2019 (#2553)

I can't see the button for create database on database page, what are my options ?

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