Article overview

Help article

My website is only showing a white blanco page.

If your website displays only a white page without any information this usually means that a script error is

You can review what caused the error (in most cases) by consulting your Error Log in your control panel:

  • Click on your domain name in the tab "Domains & Hosting".
  • Click on "Manage your website".
  • Click on the cogwheel "advanced" at the top right.
  • Click on "Error Log".

You can review the error messages on your site here (if any). The description can be a bit technical but problems usually point to a specific line in a file. Most errors have one of three causes:

The solution for this is to simply rename or remove the corresponding folder that contains the plugin or theme. You can then reinstall the plugin or theme to solve the issue. In these cases you can use the sFTP file manager in your control panel.

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