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How do I add my domain to Office 365?

To add your domain to Office 365, you should first verify your domain in the Office 365 package. You’ll need some information about your domain so that you can create the DNS record that will be used for verification.

The following steps should be done in the Office 365 package:

  • In Office 365, in the header, click Admin.
  • Under Management, click Domains. Follow the instructions to add a domain to Office 365.
  • In the Select a verification method: drop-down list, choose Add a TXT record (preferred method).
  • From the table, copy or record the Destination or Points to Address information.

You will need this information when you create the new DNS record at your domain registrar in the next section.

The following steps should be done in the TransIP Control Panel:

To add a TXT record to verify your domain, do the following.

  • Go to your TransIP Control Panel and click on the 'Domains & Hosting' tab. Next, click on the domain you want to add to Office 365.
  • Go to 'Advanced domain settings' and then 'DNS'.
  • Here, select the drop down menu under 'Type' and add a TXT record for your domain.
  • Under 'Name' for the TXT field, type the following: @
  • In the Value field, type or paste the Destination or Points to Address that you recorded earlier in Office 365.
  • Under TTL , set the TTL to 1 hour.
  • Click 'Save'

After the record that you created for your domain has propagated successfully through the DNS system, do the following to finish verifying your domain with Office 365.

The following steps should be done in the Office 365 package:

  • In the Office 365 header, click Admin.
  • Under Management, click Domains.
  • In the Domains list, find the domain that you’re verifying, and then, in the Status column, Click to verify domain.
  • On the Verify domain page, click Verify.
  • If domain verification succeeds, a dialog box appears to let you know that your domain has been added to your account.
  • If domain verification fails, then the changes that you made in the DNS settings of your domain might need more time to propagate. Cancel the verification in Office 365, and return later to try the verification again.

To subsequently edit your DNS records to redirect to your Office 365 package, you should do the following: (An elaborate how-to to do this can be consulted on the website of Microsoft).

The following steps should be done in the Office 365 package:

  • If you’ve just completed the Add a domain wizard, click Configure DNS records. Otherwise, follow these steps:
  • On the Admin page, in the left panel, under Management, click Domains.
  • On the Domains page, click the domain name that you just added to Office 365.
  • On the DNS manager tab, note the DNS records for Exchange Online and Lync Online.

Subsequently, the following steps should be done in the TransIP Control Panel:

  • Go to your TransIP Control Panel and click on the 'Domains & Hosting' tab.
  • Next, click on the domain you want to add to Office 365.

Here, under "Advanced domain settings", you can input the DNS settings that you acquired from your Office 365 account. You can just 'clone' all the settings to your new settings:

Under 'Type', you can copy the Type of DNS record you want to change, e.g. MX (which configures the email routing) or SRV (that indicates a server location). Under 'Value', you should input the location (Destination or Points to Address information). You should set the TTL to 1 hour.

It will typically take up to 24 hours for the DNS record that you created to propagate through our DNS system, so keep in mind that the redirect will not work immediately.

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