I'm experiencing a problem with my VPS
This article helps you investigate problems on your VPS by providing troubleshooting steps and also listing the information our support department needs to help with problems.
This article helps you investigate problems on your VPS by providing troubleshooting steps and also listing the information our support department needs to help with problems.
At TransIP you have the freedom to choose an Operating System that you want to use on your server. Should you skip this step during the initial purchase, you can always do this at a later date.
Easily secure your VPSs from your control panel using our free VPS Firewall. In this guide we explain how the VPS Firewall works.
After upgrading your VPS, or adding an SSD add-on, you can use the guides in this article to expand your existing partition or create new partitions.
Your VPS is supplied unmanaged and without a Control Panel. This allows you the freedom to choose your operating system and server configuration. We currently offer the following operating systems for your VPS: Archlinux CentOS 6 & 7 Debian FreeBSD Gentoo Linux OpenBSD Ubuntu Fedora CoreO...
This article shows you how to update the software and the kernel on the Operating System of your VPS.
Tutorial on how to extend a partition in Linux.
An open Memcache service can be abused as a reflector in a Distributed Denial-of-Service (DDoS) attack. In this article we'll show you how to restrict access to the Memcache service on your VPS, or close the Memcache port.
Almost all services offered by TransIP have support voor IPv6. For your domains you can translate an IPv6 address to a domain-name using an AAAA-record. Our webhosting services and VPS services use IPv6 by default if your internet connection supports it.
When you happen to lose the root password of your VPS and your VPS uses GRUB bootloader (almost all Linux distributions use this) you can follow the steps in the article below to set a new root password: Read more...
Select a tutorial in this article to configure your email address in the email software of your choice.
When using CentOS 6.x or 7.x on your VPS, or when using our pre-installed images of DirectAdmin, Plesk or cPanel (which also use CentOS), you will have an older version of PHP active by default (with the latest security-updates being backported). This is because CentOS prefers stability over new features, but some (popul...
Once you have added your VPSs to a Private Network, you will first have to set up internal IP addresses before you can make full use of them. Read more...
Unfortunately there are a lot of active botnets on the Internet, which are constantly scanning IP-ranges to see if they get a hit on port 22 (SSH) and in some cases port 21 (FTP) as well. Because this is done by a very large amount of IP-addresses we can't block or ban all of these from our network. Read more...
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In this article we explain what sudo and root are in Linux.
In this article, we provide more information about the CVE-2020-1967 vulnerability and explain how to protect your VPS against it.
HA-IP Pro is a load balancer with automatic failover functionality.
E-mail delivery to other servers is possible by configuring the MX records. You might, for example, use a local Exchange Server. To set this up, you should carry out the following actions: - Log in to the Control Panel - Go to 'Domain & hosting' - Click on your domain name You can change your DNS settings in ...
Start sending email from your domain name at TransIP with these easy steps.
There are several ways to forward your email at TransIP. Read this article to learn how.
In this article you'll find an overview of all security related articles for VPSs in our knowledge base. This includes information about what you can do to secure your VPS, but also what we do (e.g. DDoS protection).
This article shows how to install and configure Fail2Ban bruteforce protection for your Linux server. Fail2Ban scans log files and bans IP’s performing brute force attacks.
This overview shows our documentation which helps you configure a mail server.
Secure the website on any Web Hosting with our Let's Encrypt SSL certificates.
In our Plesk tutorial series we explain how to get started with a VPS which uses Plesk. This tutorial series not only includes hosting your website and e-mail, but also how you can safely set up and update your VPS.
In this article we show how you can secure your Plesk server.
In this chapter we show you how to upload your website to your VPS. To upload your site, you can either use FTPS or the Plesk File Manager.
Create a website in the blink of an eye with the web hosting packages at TransIP. Use this article to get started!
Read this article for more information on the processing time of services ordered at TransIP.
Our default 'pre installed' version of DirectAdmin always comes with CentOS 7.x as the underlying OS. When using your own license or using a 'DirectAdmin lifetime license' you can use this on the following operation systems our VPS-platform offers: CentOS: 6.x, 7.x, 8.x FreeBSD: 11.x, 12.x Debian: 8.x, ...
This article shows where you can find our documentation for various OSs when installing an SSL certificate on your VPS
Our pre-installed packages of DirectAdmin, Plesk and cPanel are always installed in combination with CentOS (6.6). Even though these control panels are supported on different OS-es too it is not possible to run them on another OS by installing the OS in question. For example when you are running the pre-installed DirectAdmin ...
If you're sending e-mails from your VPS to a Microsoft domain such as @hotmail.com or @outlook.com and you receive a bounce-message about a blockade on their network, Microsoft will have placed your IP-address on their blocklist. Your IP can for example be added to the blocklist if some IP-addresses send spam (even if for...
Create an email address in a blink of an eye with these easy steps.
Use these settings to configure your email addresses at TransIP in various email clients.
If you enjoy using Gmail to manage your email, you can use these easy steps to configure your email address at TransIP in Google's email client.
Read this article to learn how to set up your email address at TransIP with the Mozilla Thunderbird email client.
When you are using a BladeVPS at TransIP you can always use our mail service free of charge, also referred to as 'Carefree Mailing'.
In this tutorial we show how to authenticate with the TransIP API using PHP.
Want to redirect your website to another URL? Use the steps in this article to learn how.
For the use of our Linux VPSs (CentOS, Ubuntu, Debian, etc), and in many articles in our knowledge base, you use command-line (also known as command-line-interface or CLI) over an SSH connection. In this article we give a basal explanation of these terms and how to use command line and SSH. This article is not meant to cover ...
In this article we explain how to investigate high CPU load problems on a VPS.
By using reverse DNS (also known as rDNS or PTR record) you link an IP address to a domain name
Big Storage allows you to add an extra disk with considerable storage capacity to your VPS. This is for example useful for data storage such as media files or back-ups. Read more...
In our DirectAdmin tutorial series, we explain how you start using a VPS with DirectAdmin. This not only includes hosting your website and email but also how you can safely set up and update your VPS.
When your VPS turns out to be sending unwanted 'spam' to one or more recipients, you are likely to receive an 'abuse report' from a one of these recipients (or forwarded by us). These notifications will usually also contain the headers of these mails which can be used to determine the source of the spam. In th...
In this tutorial we explain various aspects of updating Plesk.
In this tutorial we show how to add (sub) domains and aliases in Plesk.
This tutorial demonstrates the ins and outs of starting with email in Plesk.
Our web hosting packages work with no more than one domain name per web hosting package. If you wish to allocate additional domains to your web hosting account, you can order the forwarding service, possibly in combination with subdomains. This will enable you to forward the domain name to the URL of your choice which t...
Configure your email address at TransIP on your iPhone and iPad with these easy steps.
Configure your email address in the Mail app for macOS with these easy steps.
E-mails that are being sent are carefully screened by parties such as Hotmail and Gmail. In order to prevent your e-mail to be marked as a spam or as 'unwanted', you can check the following settings for your domain / e-mail address or VPS.
When you've created a mail address through your control panel we send you a mail containing the login details of your address. You can use these to log in to our web mail environment. For this you can visit our webmail at https://transip.email. Next, fill in your mail address as username and the password which we've s...
Redirect your domain name to a different address by using the Forwarding Service.
No restrictions are placed on the use of our API. However, we do have a Fair Use Policy for our API. Normal use is allowed. Abusive use and for example the executing of 'dropcatching' is not allowed. These might negatively influence our server performance. Abuse of the API might lead to an API block.
If you receive an email with an attachment called winmail.dat this mail is probably sent by someone who uses the Microsoft Outlook Rich Text Format (RTF) format for the message. This works without 'side effects' if the recipient of the message also uses Microsoft Outlook. However, if this email is sent to someone who do...
Before you can utilize new disk space a new partition needs to be created. In this FAQ we will present a six step explanation to guide you through the process of creating a partition for your BladeVPS. Note: If not mentioned, a command is always followed by an enter. Read more...
Read this article to learn more about the Notice and Takedown procedure at TransIP.
This article demonstrates how to implement SSL in Windows IIS.
When you restore a backup or when you restore a snapshot of a VPS which uses a license (DirectAdmin, cPanel & Plesk), it is possible you will receive a warning the license has expired or is not valid for that IP address. This is always the case when you restore a snapshot on a different VPS, because that server will have a d...
Read this article to learn how to set up your email address at TransIP on your Android device.
Get started with email right away using the TransIP webmail
This FAQ-article explains how to make sure RPC Portmapper can't be used as reflector in distributed reflected denial of service attacks. We will show you the steps for the commonly used firewalls. Read more...
When you are using a BladeVPS at TransIP you can always use our mail service free of charge, also referred to as 'Carefree Mailing'.
When you expand the disk space of your VPS, you will first have to allocate this extra space to a partition before your OS can use it.
In this article we show how to install an SSL certificate in Apache for CentOS and Ubuntu
Use these easy steps to configure your email address at TransiP in Outlook 2010, 2013 & 2016 for Windows.
Configure your email address with the Mail app for Windows 10 with these easy steps.
ClamAV is a free, open source antivirus program for the detection of trojans, viruses and malware on your VPS. In this tutorial we show you how to install ClamAV in CentOS 7 and how to ensure that ClamAV starts automatically and your VPS scans daily.
Additional resources for Plesk VPS'es that aren't covered in the rest of this tutorial series.
In this article we will show you how to set a TLSA record within the DNS settings of your domain name.
This article gives an overview of articles that cover setting up a redundant Linux VPS environment
In this article, we offer some additional topics and tips for your redundant Linux environment.
In this tutorial we configure a MariaDB master-slave database setup. This is combined in further articles with MaxScale and a virtual IP
Read more on how to prepare your website with TransIP for PHP 7.3 and higher.
Read this article for more information on the DocumentRoot of your website and how to change it via your control panel.
In this article we explain which common tools are available for editing files in Linux.
In this article we explain common causes of the 550 5.7.1. email bounce message.
In this tutorial we show you how to install a Plex Media Server in CentOS 7 and use Big Storage to store your media.
In this article we explain the basics of managing MariaDB using command-line.
You can add a secondary email address inside your control panel for account recovery purposes. Read this article to learn how.
The fundamentel concept of a RESTful API is the 'resource'. All information which can be defined is a resource: a document, image, etc
Composer is a tool for dependency management in PHP. In this tutorial we show how to install composer in various Linux distros.
Upload your website to TransIP's server with these easy to follow steps.
HA-IP is a ‘highly-available’ IPv4- and IPv6 address that allows you to forward TCP-traffic to a single BladeVPS. As this IP-address is located ‘outside’ of your VPS(es), you can always refer this address to any VPS of choice. When, for instance, your VPS has to go down because of temporary maintenance...
In this article we'll show how to set up the security of a DirectAdmin VPS.
Our pre-installed version of DirectAdmin comes with CentOS as the underlying operating system. By default, CentOS 7 makes use of older versions of software (though with recent security updates) because it prefers stability over new features.
Before you can use your domain within DirectAdmin, your domain has to be linked to your VPS. To do this, you refer your domain to your VPS in your DNS settings and configure your domain in DirectAdmin.
In this chapter, we show you how to upload your website to your VPS. To upload your site, you can use FTPS or the DirectAdmin File Manager. We prefer FTPS since the DirectAdmin File Manager does not offer an easy option to upload files in bulk.
This tutorial covers the aspects of using e-mail in DirectAdmin (reverse DNS, creating an email address, SSL, webmail, etc).
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To add your domain to Office 365, you should first verify your domain in the Office 365 package. You’ll need some information about your domain so that you can create the DNS record that will be used for verification. The following steps should be done in the Office 365 package: In Office 365, in the header, click Admin. Un...
Add an extra layer of security to your TransIP account by enabling two-factor authentication.
Want to know the difference between POP3 and IMAP? Look no further! In this article we'll tell you all about these protocols. ✓IMAP ✓POP3
At TransIP you can easily configure your DNS and nameservers inside your control panel. Read this article to learn more!
This is the standard page that is installed on a domain if it has been registered via TransIP but is not pointing to a website. The owner can set up the domain to point to its own server or add content to his / her website (if this website is hosted at TransIP) after which the message will disappear. Is this the page yo...
In your control panel you can set up which website you wish to forward your domain name to. For example you can forward a domain name with a different tld like transip.net to transip.eu. That way your visitors will always get to the right website. You can forward your domain name to any other existing domain name. For example yo...
We monitor our network 24 hours a day, 365 days a year. In case our services are unavailable, there is always a dedicated standby employee available, who is directly notified by our monitoring system. Our standby employee will resolve this issue as soon as possible. We will always keep you informed by sending an email to the ...
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